Legendary Customer Service – Empire Espresso


Boom Breakfast & Co is proud to announce the newest recipient of BOOM’s Legendary Customer Service Award

Empire Espresso

Open for about one year, Empire Espresso has quickly established itself as a serious player in the Toronto café scene, with superb coffee (one of the prettiest espresso machines in the city) and seriously delicious treats. Empire is located in the heart of Toronto’s Little Italy, at 668 College Street.

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So while the coffee definitely deserves a shout out, it’s the treats that earned it a BOOM Legendary Service Award, and more specifically, the cinnamon buns.

It’s almost a crime to call the cinnamon buns legendary – because they achieve a sublime deliciousness that transcends legendary. Dare I call them – really, really, really good!

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The owner, Lisa Kutsukake, is the genius behind the Empire Espresso cinnamon bun. She bakes them fresh every day (like duh!) – and competition for them is fierce, so don’t wait until end of day to get yours. She puts them out on the counter, usually still in the baking pan – and when they’re gone for the day, it’s over.

 

 

The bun itself is firm – but still has that squishy yumminess.

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The icing probably deserves its own legendary service award. It captures that perfect combination of crunchiness and sweetness, without becoming sickly.

BOOM Breakfast & Co strives to provide legendary customer service, each and every day, to each and every customer, and it feels inspired when it hears about legendary customer service stories. Empire Espresso’s dedication to its baked goods says everything you need to know about the place: they care about their customers, and they care about the quality of what they serve.

 

Thanks Empire Espresso – keep up the legendary cinnamon buns!

 

Please send us your own legendary customer service stories and be entered into a contest to win great prizes. Come back to the BOOM Blog for the next BOOM Legendary Customer Service Award, and share with us our passion for excellence.

 

 

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