Ten years ago when BOOM Breakfast & Co. opened its first restaurant on College Street in downtown Toronto, it made a Customer Service pledge: BOOM Breakfast & Co. would provide legendary customer service to each and every customer that walked through its doors, each and every time.
And to us, Legendary Customer Service means giving our customers a unique experience, something special – out of the ordinary – from the moment they walk in the door and are greeted with a hearty hello to the moment they leave and are sent off with a heartfelt goodbye.
Providing legendary Service isn’t enough, however. BOOM Breakfast & Co wants to do more, and so it is announcing the BOOM Legendary Customer Service Award. We want all our customers and the general public to help us celebrate legendary customer service by sending us your stories about people or businesses that went that extra mile, who surprised you, who made you feel like they cared – who provided you with legendary customer service.
We don’t mean stories about BOOM (although we appreciate them a lot!). We mean anywhere, anytime, any place. Once a month BOOM will pick the most legendary of all your legendary customer service stories – and we’ll honour that business or individual with the BOOM Legendary Customer Service Award (and we might even pay them a surprise visit – okay, we will pay them a visit).
We’ll also provide a little treat for the person who submitted the story, so send them in. Every legendary customer service story will be read and acknowledged in our Legendary Customer Service Honour Role.
BOOM Breakfast & Co is determined to live up to the pledge it made those ten years ago – each and every day to each and every customer.
Send in those Legendary Customer Service Stories today!